What is VoIP telephony?

The need for physical telephone systems are behind us, with the world switching to online, it is important your business keeps up. VoIP (Voice over IP) allows you to have your telephony system in the cloud, accessible from all your devices. With the ability to hunt groups, voicemails, the cloud gives your organisation the same great functionality, with added mobility.

How does it work?

VoIP replaces the need for wires and phone lines, with the power of the internet. VoIP converts your voice into data and then transmits it over the internet, just like an email. On the receiving end of the call, the information is converted back into voice, clear as day; with no delay.

Benefits of VoIP Telephony

Flexibility

VoIP enables you to move with all your devices on the go, through one device. This can also support the transition to working from home, there is no need to take every communication device from the office, through VoIP telephony there is limited fuss.

Scalability

Many communication systems are limited to either two or thirty channels, making it hard to scale up. VoIP makes it easy to add employees to the system regularly, without a limit.

Unified communications

VoIP doesn’t stop at the phone, but also the integration of email, browsers, instant messaging, and call recordings, making VoIP the ultimate tool for businesses and remote workers.

Robust

VoIP is the ideal tool for SMEs due to its superfast capabilities, making the modern business even more attractive.

Max Cloud Approach

At Max Cloud, we will set up your VoIP so you can sit back with no disruptions. Your business can start resolving issues faster, measure and improve your phone operations, enabling you to deliver better customer experiences across every channel. With our support you can find your phone system in the cloud immediately.

To begin your VoIP experience today, reach out to our team of experts who are on standby to support your journey.

frequently asked questions

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contact centre and call routing to the benefits of VOIP